Privacy Policy

Effective Date: 20 June 2020
Last Updated: 26 August 2025

1. Introduction

Heart Music Group Ltd (“HMG,” “we,” “our,” or “us”) respects your privacy and complies with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us — whether as an artist, retailer, licensee, or website visitor.

By using our services, you agree to this Privacy Policy.

2. Information We Collect

We may collect personal information directly from you when you submit music, sign an agreement, use our website, or communicate with us. This may include:

Artist information: name, contact details, stage/artist name(s), recordings, compositions, and licensing preferences.
Payment information: bank account details (for royalty/licensing payments).
Business partner information: names and contact details of retail or hospitality partners.
Website/technical data: IP address, browser type, device information, site usage data, and cookies.

3. Purpose of Collection

We collect and use your personal information for purposes connected with our work, including:

Managing artist onboarding and licensing agreements.
Pitching and supplying music to retail and hospitality partners.
Processing royalty and licensing payments.
Communicating with you (e.g., updates, support, and service information).
Improving our services and website.
Meeting our legal and regulatory obligations.

We will not use your personal information for unrelated purposes without your consent, unless required or permitted by law.

4. Sharing of Information

We do not sell your personal information. We may share it only where necessary:

Retail/hospitality partners: when your music is placed in-store, basic artist and track information may be provided to the licensee.
Service providers: such as IT, hosting, analytics, or payment processing services.
Legal or regulatory authorities
Business transfers: if HMG undergoes a restructure, merger, or acquisition.

If your information is transferred outside New Zealand, we will ensure it is subject to safeguards consistent with the Privacy Act 2020.

5. Your Rights

Under the Privacy Act 2020, you have the right to:

Request access to the personal information we hold about you.
Request correction of your personal information.
Complain to the Office of the Privacy Commissioner if you believe your privacy has been interfered with.

To exercise these rights, please contact us at: info@heartmusicgroup.net

6. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, alteration, or disclosure. However, no system is completely secure.

7. Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

8. Cookies & Website Tracking

We may use cookies and analytics tools (e.g., Google Analytics) to understand how visitors use our website and improve user experience. You can disable cookies in your browser, but some site functions may not work properly.

9. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected in the “Last Updated” date above.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 info@heartmusicgroup.net
📍 26 Logan Street Upperhutt

If we cannot resolve your concern, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz.